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Returns

In case you want to return your purchased goods, please contact us or our logistics center first through logistics@goldelico.com where you will get further instructions, because we can use a special pick-up service through DHL.

According to German law and our AGB resp. terms and conditions you have to pay the return cost from a location within Germany up to 40€ (net value of goods) yourself.

And finally, we would like to learn why you want to return the product as our motto is:

We want the customer come back and not the product
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